policies
We are proud to offer an array of vintage and antique eyewear from the 1800s to the 1980s, as well as original, classic designs. We strive to provide excellent quality, selection and service at a fair price.
Order Policy
Most orders will ship the same or next business day. If an item is out of stock, you will be notified and given an approximate in stock date or the option to change/cancel your order. Multiple item orders will be held until complete unless you request that you want it shipped separately (for extra shipping charges). An email will be sent to confirm receipt of your order, and to outline all costs and shipping tracking number.
Return Policy
While we try to provide accurate descriptions and pictures, we realize it's not a substitute for trying on the frames in person. Customer satisfaction is guaranteed, and returns are accepted within 10 days of receipt provided the item(s) are in their original condition. The purchase price, less the initial shipping & handling charges will be refunded upon receipt of merchandise. Return shipping and insurance is the buyer's responsibility and is non-refundable. All lost or damaged claims must be filed with the carrier. Items returned after the 10-day trial period may be charged a 15% restocking fee.
If 4 or more frames are being returned without a purchase, a 15% restocking fee may be charged.
Labwork costs associated with custom-made lenses are non-refundable.
Returns should be sent along with your name, address and a copy of your receipt to:
Allyn Scura Eyewear
708 Gravenstein Hwy. North, № 99
Sebastopol CA 95472
Attn: Return (or "Exchange" if an exchange is being requested)
Payment
We accept credit cards (American Express, Visa, MasterCard and Discover), personal checks, certified checks, cashier's checks and money orders. Personal checks must clear before actual shipment of the item. Stock is limited and sold at a first come first served basis. We will hold an item upon request for a 24-hour period with a valid credit card number.
Shipping Policy
Shipping & handling, taxes, insurance, duties, etc. are the responsibility of the buyer. We ship via US Postal unless otherwise requested or as required due to the size/weight of the merchandise. We typically ship within 1-3 business days. Insurance is provided on all domestic shipments; insurance on international shipments is optional (via US Postal Global Express only).
Domestic
Priority (approx. 1-2 days): $6.45
Express: $22.95 (USPS drop-off deadline 11am)
International
USPS Global Priority (6-10 days;uninsured w/tracking #) $36.95
USPS Global Express (5-7 days; insured to $100 w/tracking #) $64.95
Important message to our customers in the E.U. and U.K.: Please provide your personal tax ID number when ordering -- due to new laws there, we can only ship if this information is included. Thank you for your cooperation!